Booking an Appointment at KAY

Couple walking

Calendar icon to schedule an appointment

Here's how it works

  • Find your nearest KAY Store.
  • Select the type of appointment you need.
  • Choose a date and time that works best for you.
  • Explain the reason for your appointment. If you found a piece online you would like to see, your consultant will check for it in-store or find similar styles.
  • Your appointment is booked. We'll send you an email confirmation where you have the option to reschedule or cancel if needed.

Schedule Now

Available Services

Repair Icon


Bring in your jewelry, even if it's not from KAY, and the consultant can provide an assessment and answer questions.
Product Icon


Finding an engagement ring or gift can be intimidating, but it doesnt have to be.  Our consultants can help find the style that's perfect for you loved one.
Cleaning Icon


Keep your jewelry looking just as gorgeous as the day you got it with free cleanings.  Even if it's not from KAY.
Custom Icon


Bring in a sketch, family heirloom, or even description and see how you can turn your idea into a one-of-a-kind design.
Gemscope icon


With a regular inspection every 6 month, you can preserve the beauty of your beloved jewelry.

Lifetime Service

Visit our warranties and guarentees page to learn more about our service plans.  If you have more questions or would like to purchase a plan, book an appointment to discuss this with a jewelry consultant.


Service Plans

Call and Schedule

Still have questions? 
Call you nearest KAY to speak with a jewelry consultant or book an appointment over the phone.

Find a Store

Learn more about Appointment Booking

Coming to our store to browse and consult with our jewelry experts is always a welcomed option to find beautiful jewelry for any occasion. But your time is valuable, and we don't want to keep you waiting. Making a Kay jewelry appointment is a great idea because it will ensure the best one-on-one guidance at the dedicated time that works best for you and your schedule.

Whether you're looking for the right engagement ring or the perfect gift, our jewelry experts can devote an hour or more to assisting you in all your jewelry needs. With a customized Kay jewelry appointment, there's no commitment on your part. Maybe you're just beginning the process and are looking at all your options. Or maybe you've done your research and need a little assistance on the next steps. Regardless of where you are in your engagement or gift giving purchase, we're here for you every step of the way to find the ideal piece that is everything you're looking for and more -- whether that's during your appointment or later on. At your Kay appointment, our jewelry experts will answer all your questions and work with you to find the perfect piece that fits seamlessly with your style, preferences and budget. Making a Kay jewelry appointment is easy. Simply enter some basic information, select your preferred location and select your ideal day and time for a personalized appointment with our jewelry experts!

View Less

View More