Skip to Content Skip to Navigation

Solutions for Common Ring Issues


Rings are one of the trickiest pieces of jewelry. Even if you have your finger sized at a jewelry store, you can still run into issues. Here are some solutions for common ring problems. 

My ring is stuck and I can’t get it off! 

Before you panic and start yanking at the ring, take a breath. Pulling at it may only make it worse. Instead, give these methods a shot: 

  • Ice and Elevate: A swollen hand is a common culprit for rings getting stuck. The go-to way to reduce swelling is to elevate your hand and apply a cold compress. Then, try to gently remove the ring. 

  • Lather Up: Simply washing your hands may be enough to loosen the stubborn jewelry. If that doesn’t work, try using vegetable oil, body lotion, or petroleum jelly. Apply a healthy amount to your finger, rub it in, and gently twist and pull off the ring. 

  • Last Resort: If none of the above make any progress, give your doctor a all. In extreme and very rare cases, a ring can be cut off by a medical professional. 

My ring is the wrong size! 

Ring size is difficult to determine without the help of a jeweler, and people often get it wrong. The best thing to do is bring the ring to a KAY consultant to discuss your options. Before you go, here are a few things to keep in mind: 

  • Some Rings Cannot Be Resized: Metals like tungsten carbide, titanium, and stainless steel cannot be resized. Certain designs, such as eternity bands with diamonds encircling the band, also cannot be resized. In general, gold, silver, and platinum can be adjusted. 

  • Style Could Make Things Complicated: The ring setting, side stones, and overall design will factor into how simple or challenging your ring may be to resize. These factors could impact the price of resizing as well. Ask your KAY consultant for guidance. 

Other common ring issues

Join Our Email List and Receive a Special Offer!