To obtain service for your Movado watch, you may send it directly to a Movado Authorized Service Center. For the most current listings, visit www.movado.com.
To obtain service under the Movado Warranty, you will be required to present a valid warranty card. To be valid, the warranty card must be properly filled out, dated, and imprinted (for sales in North America) or stamped (for sales in other regions) by an Authorized Movado Dealer. Complete details are provided below.
Movado will, within two (2) years from date of purchase, repair or replace (at Movado's option) the movement of your Movado watch free of charge if such movement proves to be defective in material or workmanship under normal use.
The finish on Movado gold-plated watches will be warranted for a period of five (5) years against flaking and peeling only. The case and/or bracelet will be refinished or replaced (at Movado's option) should such finish prove to be defective in material or workmanship.
This warranty does not cover batteries, leather straps, or crystals, nor does it cover damage arising from normal wear, scratches, accidents or misuse, or from any alteration, service or repair performed by any party other than Movado Watch or one of its Authorized Service Centers.
This warranty is void if the timepiece was not purchased from an Authorized Movado Dealer, as evidenced by a valid warranty card or proof of purchase. To be valid (for watches purchased from any authorized dealer in North America), the warranty card must be embossed with the name of the Authorized Movado Dealer, as well as dated and signed by that dealer. To be valid (for watches purchased from any authorized dealer outside North America), the warranty card must be duly completed, dated and stamped by the authorized Movado Jeweler.