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Care & Repair | Kay

Care & Repair

All fine jewelry and watches welcome. Drop it off. Send it in. No matter what you choose, the process is quick and convenient.

In-Store Services In-Store Services In-Store Services
A gold ring with diamonds

Why Choose KAY?

With over 100 years of jewelry expertise, we understand that every piece tells a story of moments, milestones, and meaning. Whether fine jewelry or a favorite timepiece, we treat each item with the expert care it deserves.

A gold ring with diamonds

How to Request Care & Repair Services

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    NEW! Mail In Your Jewelry for Care & Repair
    We now offer mail-in repair for fine jewelry and watches. It’s easy, secure and always handled with care.
    Learn More
    Learn More
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    Drop Off Your Jewelry at KAY for Care & Repair
    Book an appointment or see us in-store and we’ll pair your piece with the service it needs.
    Book Appointment
    Book Appointment
If your piece is covered by a KAY Lifetime Protection Plan or Ultimate Watch Plan, please visit your local KAY store to complete your repair.
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