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Learn more about KAY Jewelers Consumer Policies Image with kissing couple

We expect our business partners to adhere to socially and environmentally responsible business practices. We take the impact of our company's supply chain seriously and we believe that gold should be extracted and processed in a manner that respects the needs of current and future generations.

We believe that it is best to strive for improvements in mining practices and supply chain conditions through industry initiatives so as to maximize our effectiveness in addressing these issues. Such industry bodies have much greater credibility with governments and international organizations, whose co-operation is essential in successfully tackling these matters.

We believe meaningful reform must incorporate a wide range of industry stakeholders to ensure that responsible practices are developed and can be followed all the way through the supply chain. Without the engagement of all segments of our industry, individual commitments to responsible practices by retailers will not in the long term solve the problems highlighted by civil society, industry, and government.

Therefore, the Responsible Jewellery Council (RJC) , a non-profit standards organization, was founded in May 2005. Signet Jewelers and its store banners are Founding and Certified Members. RJC is unique in that it seeks to promote and develop responsible social, ethical and environmental business practices throughout the precious stone and precious metals supply chains, - including the diamond and gold jewelry supply chain - from mine to retail. Membership of RJC is comprised of companies and trade groups that, in total, are representative of the entire supply chain, from mine to retail.

The Responsible Jewellery Council (RJC) has developed a set of Principles and a Code of Practice for companies from mining through to retail. RJC consults widely with many stakeholders in the jewelry industry on the development of its Principles, and it's Code of Practices which have now been published and outline the ethical, social, human rights and environmental practices to which RJC members should adhere. This includes a comprehensive mining specific responsible sourcing code.

RJC requires that members have independent auditors verify their compliance with responsible practices, as defined by the RJC Code of Practices.

RJC believes there is a need for an open and transparent approach and believes that by working in collaboration with civil society and governments it can promote and develop responsible business practices throughout the supply chain. Therefore, RJC places importance on ensuring that interested parties, including NGOs, are represented and given the opportunity to be part of the overall consultation process.

For more information regarding RJC's mission statement, founding members, and other information, please visit .

If you require further information, please contact Customer Care at 1-800-877-8169.

Our Diamond Sourcing Policy

You, as a customer, can be confident that concrete and comprehensive measures are being taken to ensure the products we sell include Conflict-free Diamonds.

The source of our diamonds is something that we take very seriously.

In African countries where rebel forces sometimes have control of diamond mines, proceeds from the sales of rough diamonds produced from those mines can be used to finance weapons purchases. Such diamonds are estimated to currently account for less than 0.2% of the world diamond production.

We are active in the prevention of violence in countries where proceeds from the sale of diamonds and other natural resources (e.g., oil, timber) are being used to fund rebel activities.

All nations with significant involvement in the diamond trade agreed on a global certification system to control the export and import of rough diamonds mined from January 1, 2003. This system is aimed at preventing criminals from introducing contraband diamonds mined in African combat zones into the legitimate supply chain. Since 2003, the Kimberley Process Certification Scheme (KPCS), supported by national and international legislation, has sought to certify the legitimate origin of uncut diamonds.

We welcomed this important development and are actively supporting the system designed to safeguard our products' integrity.


Role of Governments

The Kimberley Process (KP) has 55 participants, representing 82 countries, with the European Union and its 27 Member States counting as a single participant, represented by the European Commission. KP members account for approximately 99.8% of the global production of rough diamonds.

It requires that each shipment of rough diamonds - before stones are cut and polished - be in a tamper-resistant container and accompanied by a government-validated certificate. Each certificate is uniquely numbered and contains data describing the shipment's contents.

Participating countries have pledged to turn back or impound shipments of rough diamonds from any nation that fails to subscribe to the KPCS standards. Shipments lacking proper certification will be treated in a similar way.

The KPCS is designed so that rough diamonds are packaged with a certificate of origin soon after they are mined. At later stages of the diamonds' journey to market, rough diamonds also carry a certificate describing the shipment's contents and confirming that the stones are coming from a Kimberley Process participant. Any country declining to participate is effectively barred from the international diamond trade. Learn more at and


Role of Industry

To supplement the government program, the International Diamond Manufacturers Association (IDMA) and the World Federation of Diamond Bourses (WFDB) - representing virtually all significant processors and traders - have established a regimen of self-regulation. Its principal element is a system of warranties that will accompany invoices covering the sale of rough diamonds, polished diamonds and diamond jewelry. The requirement applies to rough diamonds mined after December 31, 2002 and products fabricated from them.

Participants in the KPCS must have internal controls to prevent conflict diamonds from entering the supply chain of legitimate diamonds and must carry out annual audit compliance. Furthermore, participants only trade with counterparts who themselves have met the minimum requirements of the certification system.


Role of the Retailer

This page outlines the steps we and the industry have been taking to ensure conflict-free diamonds.  All of the diamonds we buy are warranted to be sourced from KPCS compliant countries. Retailers who support the Kimberley Process must buy diamonds and diamond jewelry from dealers and manufacturers who adhere to the World Diamond Council (WDC) System of Warranties. Signet Jewelers and its store banners are founding members of the WDC. We follow this policy. All diamonds and diamond jewelry merchandise that we buy that is derived from rough diamonds must be accompanied by a warranty from the supplier. This warranty assures us that the supplier vouches for the legitimacy of the merchandise and that the supplier, in turn, has required the same warranty from their sources of merchandise.

Our Source of Conflict-free Diamonds

We comply with the Kimberley Process and require all our trade suppliers of diamonds and diamond jewelry to provide us with a warranty that they supply us with conflict-free diamonds

The warranty is as follows:

"The diamonds herein invoiced have been purchased from legitimate sources not involved in funding conflict and in compliance with United Nations Resolutions. The seller hereby guarantees that these diamonds are conflict free, based on personal knowledge and/or written guarantees provided by the supplier of these diamonds."

KPCS certificates for rough diamonds and warranties for polished diamonds received from suppliers are kept at our central office. Compliance with KPCS regulations, the World Diamond Council, the Diamond Manufacturers and Importers Association, and the World Federation of Diamond Bourses is reviewed annually by our company's internal audit department. The results are reported to the Corporation's Audit Committee.

You can be confident that concrete and comprehensive measures are being taken to ensure the products we sell do not include conflict diamonds.

If you have further questions, please contact Customer Care at 1-800-527-8229.

The measured chain thickness or height may vary slightly due to the manufacturing process. A variance of +/- 5% to what is stated under product specifications may occur.

When it's time to buy jewelry, we want to help you make an informed decision. One thing you'll want to know is the carat weight of your diamond(s). Of course, no two diamonds are exactly alike. Each is cut to maximize its natural beauty. In the process of diamond cutting, stones are sorted by the resulting diamond weight using the decimal system. To give you the best selection and price, our diamonds fall within a range appropriate to each fractional carat weight listing. The difference may not be visible to the naked eye, but we know it's important to you. That's why we've supplied the following table:

1/20 carat .04-.06
1/10 carat .085-.11
1/8 carat .115-.14
1/6 carat .145-.17
1/5 carat .18-.22
1/4 carat .23-.28
1/3 carat .29-.36
3/8 carat .37-.44
1/2 carat .45-.57
5/8 carat .58-.68
3/4 carat .69-.79
7/8 carat .80-.94
1 carat .95-1.11
1 1/5 carats 1.18 - 1.22
1 1/4 carats 1.23-1.28
1 1/3 carats 1.29-1.36
1 3/8 carats 1.37-1.44
1 1/2 carats 1.45-1.57
1 5/8 carats 1.58-1.68
1 3/4 carats 1.69-1.79
1 7/8 carats 1.80-1.94
2 carats 1.95-2.11
3 carats 2.95-3.11
4 carats 3.95-4.11
5 carats 4.95-5.11
6 carats 5.95-6.11
7 carats 6.95-7.11

Kay Jewelers expects its business suppliers to comply with the applicable laws and regulations of the United States and those of the respective country of manufacture or exportation. Per the California Transparency in Supply Chains Act of 2010 (SB 657), below consumers will find a disclosure of the efforts Kay Jewelers is taking to address slavery and human trafficking in its direct supply chain.

  • Engagement in verification of product supply chains to evaluate and address risks of human trafficking and slavery:
    Kay Jewelers conducts risk assessments of its significant suppliers in its effort to evaluate and address risks of human trafficking and slavery. These risk assessments are conducted by independent external third parties. If potential risks are identified, a course of action is determined to best address them.
  • Auditing of suppliers to evaluate compliance with company standards for trafficking and slavery in supply chains:
    Many of Kay Jewelers' largest suppliers are certified members of the Responsible Jewellery Council (RJC), as Signet encourages all its suppliers to be. Suppliers that are certified RJC members receive scheduled audits by independent third party firms as part of a rigorous and fulsome RJC Code of Practices certification process. Significant suppliers that are not certified members of RJC are audited by independent third party firms that conduct audits that, while announced, are only announced with sufficient advance notice to permit access. In addition, for all suppliers, Purchase Order Terms and Conditions include statements regarding compliance with all laws. By agreeing to these terms and conditions, our suppliers confirm their understanding and agreement to these compliance standards.
  • Compliance with the laws regarding slavery and human trafficking of the country or countries in which they are doing business:
    Kay Jewelers suppliers are asked to agree to adhere to the respective laws regarding human trafficking and slavery.
  • Maintenance of internal accountability standards and procedures for employees or contractors failing to meet company standards regarding slavery and trafficking:
    Kay Jewelers expects all employees to adhere to and comply with all laws which would include such laws related to human trafficking and slavery. Management is responsible for ensuring that all employees are aware of and adhere to a code of conduct which includes compliance with all laws. Any known incidences where an employee does not do so, appropriate disciplinary action is taken.
  • Training on human trafficking and slavery for company employees and management who have direct responsibility for supply chain management, particularly with respect to mitigating risks within the supply chains of products:
    All Kay Jewelers employees responsible for supply chain-related decisions and product purchasing are required to complete training and assessment programs that are geared to enhance their knowledge of various compliance matters. These programs will be supplemented in 2012 to include identifying and addressing human trafficking and slavery in Kay Jewelers direct supply chains.
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