Customer Service
We appreciate that you've chosen Kay Jewelers. How can we enhance your Kay experience today?
Safe Shipping
We want to make your shopping experience at kay.com simple and convenient. That's why we're pleased to offer you two ways to receive your purchase.
Ship to any Kay Jewelers Location
Choose to have your order shipped to the Kay Jewelers nearest you, and we'll pay the shipping charges. When you pick up your order in the store, our experienced sales associates will be on hand to help answer any questions. Learn more
Delivery to Your Door
Receive your purchase without leaving the comfort of your own home. Your order will be shipped directly to your door, and if you wish, you can have it gift-wrapped. FOR YOUR PROTECTION, A SIGNATURE IS REQUIRED UPON DELIVERY, REGARDLESS OF ANY SIGNATURE ON FILE. Learn more
Valentine's Day Delivery
Please order by 2:00 PM ET Thursday, February 11th to ensure delivery by Valentine's Day of in-stock, payment-approved orders which do not require sizing. Orders placed Monday, February 8th through Thursday, February 11th at 2:00 PM ET will be upgraded to UPS Next Business Day Delivery at no additional charge.
For rings requiring sizing, please order by 11:59 PM ET Monday, February 8th to ensure delivery by Valentine's Day of in-stock, payment-approved orders. If you order a ring requiring sizing after this time, we recommend that you order the ring in a standard size and have it sized at your favorite Kay Jewelers location at a later date.
The order-by dates shown above apply both to in-home delivery and to orders shipped to your favorite Kay Jewelers location.
We want to make your shopping experience at kay.com simple and convenient. That's why we're pleased to offer you two ways to receive your purchase.
Ship to any Kay Jewelers Location
Choose to have your order shipped to the Kay Jewelers nearest you, and we'll pay the shipping charges. When you pick up your order in the store, our experienced sales associates will be on hand to help answer any questions. Learn more
Delivery to Your Door
Receive your purchase without leaving the comfort of your own home. Your order will be shipped directly to your door, and if you wish, you can have it gift-wrapped. FOR YOUR PROTECTION, A SIGNATURE IS REQUIRED UPON DELIVERY, REGARDLESS OF ANY SIGNATURE ON FILE. Learn more
Valentine's Day Delivery
Please order by 2:00 PM ET Thursday, February 11th to ensure delivery by Valentine's Day of in-stock, payment-approved orders which do not require sizing. Orders placed Monday, February 8th through Thursday, February 11th at 2:00 PM ET will be upgraded to UPS Next Business Day Delivery at no additional charge.
For rings requiring sizing, please order by 11:59 PM ET Monday, February 8th to ensure delivery by Valentine's Day of in-stock, payment-approved orders. If you order a ring requiring sizing after this time, we recommend that you order the ring in a standard size and have it sized at your favorite Kay Jewelers location at a later date.
The order-by dates shown above apply both to in-home delivery and to orders shipped to your favorite Kay Jewelers location.
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