At Kay Jewelers we recognize the importance of jewelry as an expression of caring or self-reward. Whether you shop at any of our store locations, or shop with us on-line, we want you to feel valued and confident with your purchase.

As you visit with us, we are proud to share with you our Kay Guarantee and information concerning the quality of our merchandise and services. We're sure you'll find the information you're looking for using the helpful topics and links we have listed. If you need further assistance, please contact us:

Customer Relations

By e-mail

or

By phone
1-800-527-8029
M-F 8:30 am - 12:00 am EST
Saturday 10:00 am - 12:00 am EST
Sunday 12:00 pm - 9:00 pm EST

Credit Customer Service (Kay Credit Card)

By e-mail

or

By phone
1-800-844-7130
M-F 9:00 AM - 10:00 PM EST
Saturday 11:30 AM - 9:00 PM EST

Jewelers Vigilance Committee Diamond Council of America Jewelers Security Alliance Jewelers Of America Gemological Institute Of America World Diamond Council Responsible Jewellery Council Jewelry Information Center
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