KAY Warranties & Guarantees

Warranties, Guarantees and Service Plans

Our mission is to ensure you're happy with you jewelry.  From the day you take it home and all through the years to come.  That's why we offer warranties and guarantees to protect your precious jewelry. 


Gemstone Guarantee

Get the details on the Lifetime Guarantee - From cleaning and inspections to stone replacement.  Learn More


Upgrades &Trade-Ins

Find out how to trade your diamond purchased from KAY Jewelers for one of greater value. Learn More


Brand Warranties

Many brands carry their own warranties - A promise to you that the merchandise you buy will stand the test of time. Learn More


Jewelry Replacement Plan

KAY's Jewelry Replacement Plan is an optional 3-year plan designed for non-repairable merchandise that's not eligible for our Extended Service Plan.  Learn More


Extended Service Plan

With the optional KAY Extended Service Plan (ESP), you can make sure your jewelry stays as strong, secure and beautiful as the day you opened the box. With one payment, you get coverage for your jewelry for its lifetime, so you can feel secure wearing it.  Learn More