Repair Services at KAY
At your service
When the pieces you love need a little love back
When a piece of jewelry becomes a part of your life it is natural for the metal to wear down over time, prongs to become loose or chains to stretch and break. That's why we offer Kay jewelry repair for routine services or custom designs. Come in anytime for an assessment. We welcome all your questions and will work with you to come up with a solution to get your favorite jewelry ready to wear again.
We apologize if you are not able to pick up your jewelry that was being serviced if your local store has been temporarily closed due to COVID-19. We will be unable to return your repair until it is safe to reopen the store. We sincerely apologize for any inconvenience this has caused and will continue to keep your jewelry safe and secure until you are able to safely pick it up. Our intention is to reopen stores once there is no concern for the safety of our team members and customers. We recommend contacting the store to confirm they have reopened prior to visiting.
Here's How it Works
We guarantee 6 months on all repairs. If any of our work does not meet your expectations, we'll repair it for free.
More About Repairs
Sometimes your jewelry needs some TLC. Trust our trained jewelers with your fine jewelry - repair services and regular cleaning and maintenance. Even if you didn't buy your jewelry at KAY, we'll treat everything with care and professionalism.
Keep your treasured jewelry looking as stunning as it did the day you bought it with the help of our jewelry repair experts. Big job or small, we've got you covered. Just a few of the things we can do for you. Ring resizing Replace prongs to secure a diamond or color stone Prong retipping Watch repair Head replacement Chain soldering Clasp replacement Regular service extends the life of your jewelry and prevents lost diamonds or color stones. We can check the prongs that hold the diamonds and color stones and tighten them if needed, and safely and professionally clean and polish your treasures and check clasps for wear.View Less