The hands, dial, and watch movement are the only components covered under the warranty. If the watch proves to be defective in material or workmanship under normal use, it will be repaired or replaced free of charge at the discretion of FG Services.
The manufacturer's warranty does not cover:
This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in material or workmanship.
REPAIR INFO (US ONLY)
to request service for your watch.
The watch is warranted for a period two (2) years from the original date of purchase. A copy of the receipt or dealer stamp in the warranty booklet is required for proof of purchase.
for information about battery replacement.
REPAIR INFO (CANADA ONLY)
Should your watch require warranty or non-warranty service, click here
Veuillez cliquer ici
, si votre montre a besoin d'une réparation.
INTERNATIONAL SERVICE CENTERS
Should your watch require warranty or non-warranty service, and you are located outside of the U.S. or Canada, please contact the service center nearest you for assistance.
for a list of international service centers.
FOSSIL SWISS WARRANTY & REPAIRS
to view Fossil Swiss warranty
to request service for your Fossil Swiss (US only)
to request service for your Fossil Swiss (Canada only)
Veuillez cliquer ici
pour accéder aux services Fossil Swiss (Canada seulement)
To register your watch, please click here
. If you have questions or need help with registration, please contact Customer Care at 1-800-449-3056. We also invite you to join our Fossil community by signing up for an account. You can keep track of purchases, take advantage of "sneak peek?" promotions, and much more.
Sign up here
FOSSIL SMARTWATCH WARRANTY
to view the warranty on your Fossil Smartwatch.
FOSSIL SMARTWATCH REPAIR
to request service for your Fossil Smartwatch (US only).
to request service for your Fossil Smartwatch (Canada only).
Veuillez cliquer ici
pour accéder aux services Fossil Montres Intelligentes (Canada seulement).
Our limited warranty covers against defects in material or workmanship one year from the date of purchase. A dated sales receipt must be included to show your product was purchased within the warranty period. Only leather products sold through authorized Fossil retailers are subject to the terms of the warranty.
WARRANTY SERVICE DETAILS (US ONLY)
Once your product is inspected and a defect is found due to manufacturer's workmanship, we will replace your product with the same style or an equivalent style of equal value based on the purchase price. As we are a fashion company, we cannot guarantee that the same style will be available for your replacement. If this is the case, you will be able to select a replacement. This warranty is void if the leather product has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in materials or workmanship, or if a valid receipt is not included. At this time, Fossil will not repair damaged leather products. We will replace them if the conditions of this warranty are met.
Please be advised that all defective leather products are disposed of upon receipt, and replaced if the terms of this warranty are met.
Should service be required, please send the following for evaluation:
to download the leather warranty form (US only)
para descargar el formulario (EU unicamente)
Mail all three (3) items to:
10615 Sanden Drive
Dallas, TX 75238
Please Note: This address is for mail-in only. We encourage you to send your package certified, insured or through a traceable shipper. FG Services is not responsible for packages lost or stolen in transit to us.
Please allow up to 2 to 4 weeks from the date we receive your package for your leather product to be inspected and replaced if all the conditions of the warranty are met.
WARRANTY SERVICE DETAILS (CANADA ONLY)
to download the leather warranty form (Canada only)
pour télécharger le formulaire de garantie des produits en cuir (Canada seulement)
25 Cottrelle Boulevard, Unit 3
Brampton, Ontario L6S 0C3
Please Note: This address is for mail-in only. We encourage you to send your package certified, insured or through a traceable shipper. FG Services Canada is not responsible for packages lost or stolen in transit to us.
Please allow up to 4 to 6 weeks from the date we receive your package for your leather product to be inspected and replaced if all the conditions of the warranty are met.
LEATHER CARE & CLEANING INSTRUCTIONS
Fossil leather products are designed and crafted of the finest materials available. To maintain the appearance of your Fossil leather product we recommend the following:
Treat the item with care, and limit exposure to direct heat and sunlight.
Keep this item dry, and avoid damp or wet surfaces.
Care should be taken when using this product, as color transfer can occur.
Do not use any chemical cleaners to care for this product.
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