We're here for you: book a virtual appointment with a KAY jewelry consultant to answer any questions you have about our products and services.

Speak with A Jewelry Consultant

Talk with a trusted KAY expert via your phone or computer audio, just click on the Live Expert icon. Our consultants can help answer all of your questions and choose the best jewelry to own and to give.

Book a virtual Appointment

To get started, select your nearest KAY store as well as a date and time that works for you. Then enter your contact info and the reason for your appointment. That's it—you're booked! Keep an eye out for your email confirmation. A trusted jewelry consultant will reach out to you via phone on your appointment date.

Live Chat with a jewelry consultant

Type to chat with a Customer Care Agent. A dedicated member of our Customer Care team will respond to assist you with questions on orders, current promotions and more.

Get Started Now


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Learn why they love virtual appointments

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