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Contact Us

Customer Service

We appreciate that you've chosen Kay Jewelers.
How can we enhance your Kay experience today?


Customer Service Hours

Mon. - Fri. 9:00 AM - 10:00 PM ET

Saturday 10:00 AM - 10:00 PM ET

Sunday 12:00 PM - 9:00 PM ET

We welcome your questions, concerns, and feedback. You may email the Customer Care Team by completing the form below and clicking "SUBMIT". You may also contact us by calling 800-527-8029.

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