Kay - Family/Mother's Necklace May Emerald Rose Gold

Safe Shipping

We want to make your shopping experience at kay.com simple and convenient. That's why we're pleased to offer you two ways to receive your purchase.

Ship to any Kay Jewelers Location
Choose to have your order shipped to the Kay Jewelers nearest you, and we'll pay the shipping charges. When you pick up your order in the store, our experienced sales associates will be on hand to help answer any questions. See more about Shipping to any Kay Jewelers Location

Delivery to Your Door
Receive your purchase without leaving the comfort of your own home.Your order will be shipped directly to your door, and if you wish, you can have it gift-wrapped. For your protection, orders of $1000 or more require a signature upon delivery, regardless of any signature waiver on file. See more about Delivery to Your Door

Easy Returns

Easy Returns
As a company that values its customers, we strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment.

Our Return/Refund Policy
If for any reason you are not satisfied with your purchase, you may return it within 60 days to any Kay Jewelers location or kay.com. You may also exchange it within 90 days of purchase at any Kay Jewelers .*

Watches in original condition (unworn and unaltered) and accompanied by the original packaging, instructions, and warranty documents, may be returned or exchanged within 30 days at any Kay Jewelers or returned to kay.com.*

Custom designed merchandise, class rings, special ordered watches and items engraved with personalized information cannot be returned or exchanged.

*Exchanges are not accepted at kay.com

Click Here to see our full Refund and Return Policy

Engraving & Custom Orders

Custom designed merchandise and items engraved with personalized information cannot be returned or exchanged.

Frequently Asked Questions

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How should I care for my treated gemstone jewelry

Generally, most treated gemstone jewelry can be cleaned with mild liquid detergent mixed with warm water. Learn more about Color Stone Care.
How should I care for my diamond jewelry?

Every Kay Jewelers store offers complimentary cleaning and inspection for your fine jewelry. But there are a few care and cleaning suggestions that you can use to make certain that your jewelry keeps its sparkle and shine. Over time, dirt, makeup and other substances can build up on the surface of your jewelry, taking away from its natural beauty. Generally, most diamond jewelry can be cleaned with mild liquid detergent mixed with warm water.
What is the difference between a pendant and a necklace?

A pendant is the part of necklace that hangs down from either a chain or a strand. The term necklace refers to the total design and includes the chain, clasp and pendant. However, it is common practice for "pendant" and "necklace" to be used interchangeably.
How do I choose the right length?

Necklaces and chains look different depending on how long they are and where they rest on the chest. Typical lengths include 16-inch choker (right above the collarbones), 18-inch princess (rests just below the collarbones), and 24-inch opera length (rests mid-chest). A necklace is measured from end to end and includes the clasp.

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Chains for men are typically longer than those for women, given that their necks are wider. Also, when purchasing a necklace for an older person or someone who may have difficulty opening or closing a clasp, a longer chain is easier to slip overhead without having to manipulate clasps.

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Some designs have an extra 2-inch chain called an extender that allows you to select a more comfortable length or to give your necklace additional style versatility.
What if I want to design my own necklace?

Personalizing your own design is easy, you can add a charm or locket to a chain, select birthstones or gemstones and choose your favorite metal with our Personalized Jewelry, have an item engraved with an inscription or build a necklace part by part.

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You can even combine your two favorite names or words with Ambigrams. An ambigram is an art form that may be read as one or more words from different viewpoints.

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The choices are nearly limitless.
What is the difference between white gold and platinum?

White gold is pure gold that is mixed with alloys to give it a white color. Platinum is pure metal that is naturally white and much more durable and stronger than white gold.
What determines the price of a diamond?

A diamond's value is determined by its carat weight, color, cut and clarity. For further information about diamonds please refer to the 4Cs Diamond Guide on our website.
What are the 4Cs of diamonds?

The 4Cs of diamonds are the characteristics that determine the value of a diamond. They are: Cut, Clarity, Color, Carat. To learn more visit our Diamond Guide .
What is the difference between carat and karat?

A carat is a unit of measure for diamond weight and is evaluated on a point system. One carat is equivalent to 100 points.

A karat is the standard measurement of gold, which is divided into 24 parts. Pure gold is 24 karats, meaning 24 out of 24 parts are gold.
Why do you measure jewelry in millimeters?

The millimeter is our standard unit of measurement for jewelry dimensions. By using millimeters, we can provide you with the most accurate height, width and length for your jewelry. To give you a better idea of your jewelry's dimensions, 25 mm is approximately 1 inch. See below for other approximate conversions.

3 mm is approximately 1/8 inch

6 mm is approximately 1/4 inch

13 mm is approximately 1/2 inch

19 mm is approximately 3/4 inch

25 mm is approximately 1 inch

50 mm is approximately 2 inches

75 mm is approximately 3 inches
Do you offer engraving?

Engraving is available for most fine jewelry purchases at any Kay Jewelers location. On kay.com, engraving is available only for personalized items, where indicated.
How should I care for my cultured pearls?

When getting dressed, cultured pearls should be the last item put on and the first item taken off. Makeup, hairspray, perfume, and other chemicals are very harmful to cultured pearls. They can be gently washed in a mild soap or wiped with a damp cloth to remove daily build up and dirt. They should also be separated from other jewelry to avoid nicks and scratches.
How should I care for my metals?

When it comes to caring for your metal, it's important to remember that every metal is different. While little maintenance is needed for durable metals such as tungsten, other metals require some attention. For instance, platinum is a strong metal but is susceptible to scratches. Also, silver is prone to tarnishing. Regular polishing is a simple way to solve this. Gold is another metal that needs gentle care. Soap film easily builds on the surface of gold, so it's best to remove your gold jewelry before showering or using household cleaners or chemicals. Learn more in our Metals Guide .

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Custom designed merchandise and items engraved with personalized information cannot be returned or exchanged.

Frequently Asked Questions

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Easy Returns

Custom designed merchandise and items engraved with personalized information cannot be returned or exchanged.

Frequently Asked Questions

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