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Kay's Jewelry Replacement Plan is an optional three-year replacement plan designed for non-repairable merchandise that's not eligible for our Extended Service Plan.
If the merchandise fails during normal use because of a defect in material or workmanship or obtains accidental damage from handling, we'll replace it. It also covers rings made from a material that cannot be resized. So if your finger changes size, we'll replace it with a ring that fits.
The replacement merchandise we provide you under this Plan will be new merchandise, with equal or similar features and functionality. It may not necessarily be the same brand as the item it's replacing. The terms of the Plan ends if you receive replacement merchandise.
This isn't a repair plan. Watches and jewelry that ordinarily may be repaired aren't covered. Nothing herein shall obligate us to replace merchandise other than as a result of normal wear and tear. This Plan does not cover excessive or abusive treatment of the merchandise. Insignificant cosmetic damage is not covered. This Plan does not cover loss or theft of the merchandise or damage resulting from loss, theft, misuse, abuse, or act of God. Defects resulting from tampering with or modifying the merchandise are not covered.
If you purchase the Plan after you purchase merchandise, the Plan does not cover pre-existing conditions in the merchandise that occurred after you purchased the merchandise and prior to the effective date of the Plan. The Plan can only be purchased within 30 days of the original purchase.
The Plan does not replace, but supplements, any other warranties/guarantees, applicable to the merchandise. You must perform all maintenance required to keep the merchandise in usable and wearable condition, as provided in said warranties/guarantees. Damage resulting from failure to comply with recommended services and/or maintenance under such warranties/guarantees is not covered by this Plan.
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